Entrepreneur Bryce McDonald, the founder of wake-surf board maker DAY 1 Wake, uses Microsoft Office 365 to effectively manage his vendor and customer relationships to grow his business around the world.
Using Microsoft Office 365 and One Drive for Business provides him the ability to share files and edit them with his vendors and partner in real time. Office 365’s cloud-based platform makes adding and managing vendors simple. This way, Bryce ensures everyone’s on the same page when designing, constructing and delivering the wakeboards. And with Excel, Bryce makes sure he’s “right on the money” with every order.
Bryce’s customers want to know that they can reach him whenever they need to. With Office 365, he can access his OneDrive and SharePoint accounts directly from his email. With collaboration tools like Skype and Yammer he can message his customers and quickly spin up a video meeting or a chat to resolve their problems or concerns.
Plus, Bryce can integrate Skype into his Outlook account to place calls and send instant messages right from his inbox. And, whether he’s on the road, in a meeting, or away from the shop, he can quickly pull up files and edit them from any computer device, including his smartphone.
Just like with any other business, customer satisfaction drives the growth of DAY 1 Wake—And with Office 365 Bryce, his partner and the team know the boards they’re constructing are exactly what the customer ordered.
My passion is to make my mark on the world in a positive and lasting way. I want to set an example for my son that his father can compete with integrity in today’s world, be very successful, and leave the world a better place for him.
Combining my technical/business-based education with a long career steadily progressing up the corporate ladder, I decided to build a company that held true to my values. So, I founded and designed the next generation of IT support firm: CTECH Consulting Group Inc. We are a completely automated, cloud-based IT company designed to compete against any other IT firm without the overhead. We promote a lifestyle to all our staff where they can work anywhere, at any time, access any information on any device that is relevant to their job, and collaborate with anyone they want to.