Response within 12 minutes
Onsite and Remote IT Support
24/7 Proactive IT system monitoring
No Charge Support
IT SUPPORT WITHIN 12 MINUTES
Cutting-edge IT support to organizations in Calgary, Vancouver, Edmonton, and Saskatoon by CTECH Consulting Group.
- Talk to live CTECH staff within 12 minutes on any support request
- Assigned a dedicated technical team consisting of support techs, system architect, procurement, service manager, project specialists
- Receive detailed reports regarding your system and CTECH’s performance
- Powered by an award winning, highly integrated support system that has been refined for over 20 years to give world class support
NO CHARGE IT SUPPORT!
CTECH can help with all your IT needs as your exclusive Calgary IT support partner.
- Unlimited onsite and remote support between regular business hours
- You get support your way, via: phone, email, or website
- We provide over-the-shoulder support with screen-sharing
- Receive onsite visits by account manager
- IT procurement of nearly any IT related hardware, software, or service
- IT Project Management, such as system migrations, upgrades, etc.
PROACTIVE SYSTEM MONITORING & REAL TIME REPORTING
Ask your Calgary IT support company if they have the systems in place to ensure your network and data is properly secured and monitored, regardless of the time of day.
- 24×7 Management & Monitoring of IT Network (server, switches, firewalls, wireless), End-user devices (workstations, laptops) and servers
- Dozens of proactive system monitors fix problems, as soon as they happen
- Systems support, troubleshooting, and remediation of all server & network issues
- Improve cybersecurity by constantly monitoring system patching levels, backups, and antivirus applications.
Thinking About Switching IT Support Providers In Calgary?
Ask about our SEAMLESS SWITCH program. We provide a detailed project plan and the first month at no charge to ensure a smooth, risk free transition.
Hiring CTECH As Your Calgary IT Support Company Is Easy:
1. You ConnectWe take the time to learn about your business. What are your needs and how does technology play a role?
2.We EnhanceOnce we understand your business and technology goals, we give you a custom Technology Roadmap for your ongoing IT needs.
3. You GrowNo more IT speedbumps or hiccups! Running your business will be less stressful, and you will be free to focus on your people, business strategy, and customers.