Enhance Your Existing It Department


Receive Trained Staff

Improve Service Desk Efficiency

Receive A Complete Corporate Helpdesk System

Provide Better IT Support

Access More Support, Vendors, and Suppliers

Gain Insight to Make Better Decisions

Adjust To Your Business Needs

Receive A Complete Corporate Helpdesk System

  • Ticket Management: Centralized system to track and manage all staff support requests.
  • Centralized Documentation: Integrated, secure password, and documentation system.
  • Device Management: Monitor, manage, and report on all devices from one dashboard.
  • Remote Control: Access any device remotely, or share a screen.
  • All systems are integrated to work together and no infrastructure required.

Improve Service Desk Efficiency

  • Receive customized escalation processes, messages, reminders, etc. to align with the ways you do business and your internal service level expectations.
  • Train your staff in IT support best practices and will be available for tweaks as needed.
  • View real-time metrics on important service SLAs and know exactly the status of all staff requests.

Provide Better IT Support To Your Staff

  • Install a vast array of best practices system monitors and alerts.
  • Provide over-the-shoulder remote support
  • You remain in control of your IT department, while our staff reports to you as your staff.
  • Access a wider array of hardware, software, and SaaS products.

Thinking About Switching IT Support Providers In Calgary?

Thinking About Switching IT Support Providers In Calgary

Ask about our SEAMLESS SWITCH program. We provide a detailed project plan and the first month at no charge to ensure a smooth, risk free transition.

Schedule Your Free Consultation

Hiring CTECH As Your Calgary IT Support Company Is Easy:

  • Calgary IT Support Is Easy: You Connect

    1. You Connect

    We take the time to learn about your business. What are your needs and how does technology play a role?
  • Calgary IT Support Is Easy: We Enhance

    2.We Enhance

    Once we understand your business and technology goals, we give you a custom Technology Roadmap for your ongoing IT needs.
  • Calgary IT Support Is Easy: You Grow

    3. You Grow

    No more IT speedbumps or hiccups! Running your business will be less stressful, and you will be free to focus on your people, business strategy, and customers.

Modern Business Solutions

Enterprise Business Analysis

Cutting Edge IT Department