We truly believe we’re unique in the IT industry. Why? Because we’re based on the principles of integrity and honesty – we know how to architect great systems and we’ve spent years automating and integrating our systems to reduce overhead, improve response time, and make IT more simple for everyone.
As a leading IT support company, we’re in a position to pick and choose our clients based on how well they fit with our business model. Ultimately, we want to improve our clients’ businesses through what we’re best at – technology. The better the technology is, the better chance that our clients will succeed, and as a result, we’ll succeed as well.
How does this work? Well, let’s be honest: we want to make lots of money – and we can’t do that unless our clients are making money and operating efficiently. Here’s the secret: every time a client calls, we need to dispatch a tech or do work, and naturally, that costs us money.
We’ve created an environment where our clients don’t need to call us. How? Because we’re proactive and we make sure their technology doesn’t cause problems. We also make sure they’re able to grow their business, which in turn, grows their staff; and because we charge per seat, this allows us to make more money as our clients’ businesses grow!